Delivery Information
Delivery
We offer Free Delivery on all our products to the UK Mainland, with exception to Devon, Somerset, Cornwall (PL,EX,TQ) Highlands of Scotland where a surcharge is applicable. Postcodes which are subject to a delivery surcharge are as below.
Highlands
AB,KA,IV1-40,PA1-19,PH1-18
Scottish Islands
IV41-51,IV55-56,IV45-52, IV63,KW15-17, PA20-80,PH19-50,KW1-14,HS,ZE
Scilly Isles TR21-25
Channel Islands All Areas
Isle of Man All Areas
Isle of Wight PO30-41
Northern Ireland BT1-99
Deliveries to these locations may take between 12 -15 working days (subject to stock availability).
For all offshore & overseas deliveries a standard charge will be applied, and an additional amount will be calculated after order, For More details contact us on 01772 203 854.
Most products on our website are delivered Next Working Day if it is in stock. All products will be automatically dispatched so if you do not want your product the next working day please specify your required delivery date in the special instructions section at checkout. We can deliver Monday- Friday working hours only.
Additional Delivery Information:
Most items are delivered using a one-man courier. This means the delivery driver will deliver to your front door and is not insured to enter your house. If you live in a block of flats or apartments, then the driver will only deliver to the ground floor lobby or communal area.
All items will require a signature for delivery. So, someone will need to be at home to sign for the product. If you are not home and the delivery company cannot deliver the product, they will leave a calling card with a contact number advising you how you can contact them to rearrange delivery. You must contact the courier within 48 hours to rearrange delivery. Failure to do this could result in the product being returned to us. This may then result in additional shipping costs which we reserve the right to charge you for.
For Two Man Courier Service
Customer bookings arranged within 48 hours after the Dispatch the order.
3 hours delivery window
Online goods tracking
Wide distribution area
Once delivery is booked with courier company and if fails due to some reason than additional charges will be applicable to re arrange the delivery.
If you however want to cancel order after failed delivery than cancellation will be subject to charges. You should also make sure that our delivery van has adequate access to your property. If you notice any damage to your furniture, please notify us within 3 working days.